VanMoof's Electrified-S is a Smart Bicycle that features a pedal-assisted motor, integrated lights, bike-lock, and GPS tracking. All of these features are controlled via an App on your iOS or Android device. On the bicycle itself, located on the top-bar of the frame, is a capacitive touch-control which grants the rider access to Power-Assist Mode and release the bike-lock. Check it out at Vanmoof.com
As an owner of an Electrified S, I became frustrated with having to stop and take several steps to turn on the bike lights. I reached out to the Vanmoof Community on Facebook to ask what pain-points they are experiencing with the Electrified S. We compiled responses into a poll to determine what owners felt frustrated with the most.
I gathered the following information on why cyclists prioritized the light switch feature.
This chart demonstrates the current function of the Touch-Control.
Here is the redesigned function of the Touch Control which provides access to power and lighting. Riders can now tap to change settings rather than waiting for their preferred setting to cycle during a continuous press.
Here is the functional prototype for the redesigned Vanmoof Touch Control. The overall user experience is similar to the original except for a few things highlighted below:
Exterior Light Ring:
During a long press, the exterior light ring will gradually illuminate to provide feedback signaling the user that something is about to happen. Once in Settings, the ring will stay filled until the session ends. After which it will return to its normal function.
Interior "Quarter" Ring:
In Settings Mode, the Quarter Rings pattern symbolizes multiple settings depending on which Mode is activated. For Example, for Lights, 0/4 symbolizes Lights Off, 2/4 is Lights ON, and 4/4 is Automatic Lights (Daylight sensing). For Power, 4/4 symbolizes 100% Pedal Assist (up to 20mph), 3/4 is 75%, 2/4 is 50%, etc.
Five participants spend 3 minutes familiarizing themselves with the bicycles control panel and mobile application. How long does it take to turn on the bicycles lights from a cold start? It should be noted that powering up the bicycle takes 6 seconds.
Task A: Power up the bicycle and turn on the lights via the smart phone application.
Task B: Power up the bicycle and turn on the lights via the control panel prototype.